FAQs

FAQs - ALZINO

 

Shipping

Which courier services do you use for shipping?

We primarily use Bluedart, DTDC, and Delhivery to ensure reliable and efficient delivery across India.

How long does it take for my order to arrive?

  • Orders are dispatched within 24 hours after confirmation
  • Delivery typically takes 3 to 5 working days, depending on your location

Do you offer international shipping?

Currently, we only ship within India.
However, we are working on expanding our services internationally.

Contact Information

What is your contact number and email address?

You can reach us at:
📞 +91 7666161868
📧 care@alzino.in

Our support team is happy to assist you with any queries.

Order Modifications

Can I cancel or modify my order after placing it?

Yes, you can request cancellation or modification immediately after placing your order.

⚠️ Please note:

  • Changes are only possible before dispatch
  • Once shipped, modifications are not possible

Returns & Exchanges

What is your return policy?

If you're not satisfied with your purchase, you can request a return within 14 days of delivery.

Eligibility:

  • Item must be unused and unworn
  • Must be in original packaging with tags

How do I initiate a return or exchange?

Contact our support team within 14 days:

📞 +91 7304119104
📧 care@alzino.in

We will guide you through the process step-by-step.

Are there any charges for returns or exchanges?

  • ✅ Free returns & exchanges within India
  • 🌍 International returns (when available) may include shipping charges

Need More Help?

If your question isn’t listed here, feel free to contact us anytime.
We’re always here to help!